MAGEON · Service Policies & Certifications

Jiangsu Maizhi Machinery Co., Ltd. (“Company,” “we,” “us,” or “our”), operating under the brand name MAGEON, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website or interact with our business.

This policy applies to our English-language website and all related business activities, including the sale of steel track undercarriages and rubber track undercarriages for excavators, rotary drilling rigs, mining equipment, cranes, loaders, bulldozers, and agricultural machinery. Our website does not offer user registration, membership accounts, online payment, or e-commerce shopping cart functions. You may contact us only via inquiry forms, email, phone, WhatsApp, or WeChat.

1. Data Controller Information

• Company Name: Jiangsu Maizhi Machinery Co., Ltd.

• Brand Name: MAGEON

• Address: 700 meters south of Dingchang Village Committee, Liuji Town, Tongshan District, Xuzhou City, Jiangsu Province, China

• Email: sales@mageontracks.com

• Phone: +86-17625876676 (WeChat same number)

• WhatsApp: +86-17625876676

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”):

• Contract Performance (Art. 6(1)(b)): Processing necessary to provide our products and services, respond to inquiries, and fulfill orders.

• Legitimate Interest (Art. 6(1)(f)): Processing necessary for our legitimate business interests, such as improving our products, preventing fraud, and ensuring website security.

• Legal Obligation (Art. 6(1)(c)): Processing necessary to comply with applicable legal and regulatory requirements.

• Consent (Art. 6(1)(a)): Where you have given us explicit consent for specific processing activities. You may withdraw consent at any time.

3. Personal Data We Collect

We collect the following categories of personal data:

• Contact Information: Name, company name, job title, email address, phone number, and business address, provided when you submit an inquiry form or contact us via email, phone, WhatsApp, or WeChat.

• Business Information: Product requirements, machinery type, undercarriage type (steel track or rubber track), quantity, technical specifications, and delivery location.

• Website Usage Data: IP address, browser type, operating system, pages visited, time and duration of visits, and referring URLs.

• Communication Data: Records of your correspondence with us, including emails, inquiry forms, and messaging records.

• Cookie Data: Information collected through cookies and similar tracking technologies.

We do not collect account passwords, payment card numbers, or bank account details through this website, as our website does not provide registration, login, or online payment functions. For offline contract performance, any bank account information will be handled through secure offline channels with strict confidentiality.

We do not knowingly collect personal data from individuals under the age of 16. Our website and services are intended for business-to-business (B2B) use.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your inquiries and provide quotations

• To process and fulfill offline sales contracts

• To provide after-sales support and technical assistance

• To send order confirmations, shipping notifications, and service updates

• To improve our website, products, and services

• To comply with legal and regulatory obligations

• To protect against fraud and ensure website security

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When personal data is no longer needed, we will securely delete or anonymize it.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the EEA, including China, where our company is headquartered. When we transfer personal data from the EEA to third countries, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Binding Corporate Rules (where applicable)

• Your explicit consent, where required

7. Data Sharing

We do not sell your personal data. We may share your personal data with:

• Logistics Providers: To facilitate product delivery.

• IT Service Providers: To maintain and improve our website and IT systems.

• Legal Authorities: When required by law or to protect our legal rights.

All third-party service providers are contractually obligated to protect your personal data and process it only for the purposes we specify.

8. Your Rights Under GDPR

If you are located in the EEA, you have the following rights under the GDPR:

• Right of Access: To obtain a copy of your personal data.

• Right to Rectification: To correct inaccurate or incomplete data.

• Right to Erasure: To request deletion of your personal data.

• Right to Restriction: To restrict processing of your personal data.

• Right to Data Portability: To receive your data in a structured, commonly used, machine-readable format.

• Right to Object: To object to processing based on legitimate interests.

• Right to Withdraw Consent: To withdraw consent at any time.

To exercise these rights, please contact us at sales@mageontracks.com. We will respond within 30 days.

9. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (“CCPA”):

• Right to Know: The categories and specific pieces of personal information we have collected about you.

• Right to Delete: To request deletion of your personal information.

• Right to Opt-Out: To opt out of the sale or sharing of your personal information. We do not sell personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

As of January 1, 2026, we honor Global Privacy Control (GPC) signals as valid opt-out requests.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings or our cookie consent banner.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via website notice or email. We encourage you to review this policy periodically.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: sales@mageontracks.com

• Phone: +86-17625876676 (WeChat same number)

• WhatsApp: +86-17625876676

• Address: 700 meters south of Dingchang Village Committee, Liuji Town, Tongshan District, Xuzhou City, Jiangsu Province, China

1. General

1.1 These Terms of Service (“Terms”) govern your access to and use of the website operated by Jiangsu Maizhi Machinery Co., Ltd. (“Company,” “we,” “us,” or “our”), operating under the brand name MAGEON.

1.2 Our website provides business-to-business (B2B) services related to steel track undercarriages and rubber track undercarriages for excavators, rotary drilling rigs, mining equipment, cranes, loaders, bulldozers, and agricultural machinery. Our website does not offer user registration, membership accounts, online payment, or e-commerce shopping cart functions.

1.3 By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you must immediately cease using our website.

2. Website Functions and Service Items

2.1 Our website serves solely as a product information display and inquiry communication platform. You may contact us via inquiry forms, email, phone, WhatsApp, or WeChat.

2.2 Our website does not provide online ordering, online payment, or order tracking functions. All transactions are concluded through offline written contracts or email confirmations between both parties.

2.3 Service Items. We provide the following B2B services for crawler undercarriage products. The specific scope, technical requirements, delivery schedule, and warranty terms shall be further confirmed in the applicable quotation, technical agreement, or sales contract.

3. Product Information and Quotations

3.1 Product information displayed on our website is for reference only and does not constitute an offer. Actual product specifications are subject to the written contract between the parties.

3.2 Quotations provided are valid for the period stated in the quotation document unless otherwise specified.

4. Contract Formation

4.1 After business communication through our website or email, the parties shall enter into a written sales contract or reach an agreement through mutually confirmed email orders. Once signed or confirmed by both parties, the contract shall be legally binding.

4.2 Email confirmations, in accordance with applicable laws, may constitute a written form of agreement.

4.3 If otherwise agreed by both parties, the written contract executed by both parties shall prevail.

5. Intellectual Property

5.1 All content on this website, including text, images, product designs, technical documents, trademarks (MAGEON), logos, and software, is the property of the Company and is protected by intellectual property laws.

5.2 You may not reproduce, modify, distribute, or use any content from this website for commercial purposes without our prior written consent.

6. Acceptable Use

6.1 You agree not to:

• Violate any applicable laws or regulations;

• Infringe upon the rights of third parties;

• Use automated means to access or scrape our website;

• Interfere with the proper functioning of our website;

• Provide false or misleading information.

7. Product Warranty and After-Sales

7.1 We warrant that our products conform to the specifications and quality standards set forth in the applicable contract.

7.2 Warranty and After-Sales. Unless otherwise expressly agreed in the sales contract, the warranty period is 12 months or 1,000 working hours from the date of delivery, whichever comes first. After-sales support includes technical assistance and warranty service for defects in design, workmanship, or materials.

7.3 The warranty does not cover damage caused by improper use, unauthorized modification, or failure to follow operating instructions.

7.4 Warranty periods and after-sales service terms may be further specified in the applicable sales contract.

8. Limitation of Liability

8.1 We shall not be liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, war, government actions, or pandemics.

8.2 To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our website.

9. Governing Law and Dispute Resolution

9.1 These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China.

9.2 Any dispute arising from or in connection with these Terms shall be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to the competent court at the Company’s place of domicile.

10. Modifications

10.1 We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website.

10.2 Your continued use of our website after modifications constitutes acceptance of the updated Terms.

11. Contact Information

• Company: Jiangsu Maizhi Machinery Co., Ltd.

• Brand: MAGEON

• Email: sales@mageontracks.com

• Phone/WeChat: +86-17625876676

• WhatsApp: +86-17625876676

• Address: 700 meters south of Dingchang Village Committee, Liuji Town, Tongshan District, Xuzhou City, Jiangsu Province, China

Qualification Certificate

MAGEON has passed multiple international and industry certifications, and its products meet the compliance requirements of export markets. The following are some qualification certificates displayed. If you need to verify the original documents, please contact us. 
The following certificates can provide high-definition scanned copies or third-party verification links. Please feel free to request them in your inquiry.